At Pharmacy Exam, we value the relationship we have with each of our customers and offer a return policy for most products that you purchase directly from us. Under this policy, you may return to Pharmacy Exam, within the applicable return policy period, products that you purchased directly from Pharmacy Exam for a credit or a refund of the purchase price paid, less shipping and handling and applicable restocking fees. Unless you have a separate agreement with Pharmacy Exam or except as provided in the section below, all books (EXCEPT naplex review posters and flash cards are non-refundable) may be returned within ten (10) days from the date on the packing slip or invoice for a credit or a refund of the purchase price paid, less shipping and handling and applicable restocking fees. However, online access quizzes and online questions-bank cannot be refunded under any circumstances.

Restocking Fees: Unless the product is defective or the return is a direct result of a Pharmacy Exam error, a restocking fee of 15% may be charged on all the orders.

How to Return:To return products, please send back your material(s) to the following address within ten (10) days from the date on the packing slip or invoice. Please be advised that Pharmacy Exam will NOT ACCEPT any package after it passes the ten (10) day expiratory period. Also, online access quizzes, online RXEXAM Naplex QBank, naplex review posters (if laminated seal is broken) and naplex flash cards (if laminated seal is broken) are NON-REFUNDABLE. Please do not forget to include a copy of the invoice to expediate refunding procedures.

Pharmacy Exam
5012 Taylor Lane
Ellicott City, MD 21043

Ship the product(s) at your expense and insure the shipment or accept the risk of loss or damage during shipment. Upon receipt of the complete returned purchase, Pharmacy Exam will issue a credit or a refund of the purchase price paid, less shipping and handling and applicable restocking fees.